Diabits Knowledge Base

If you have questions about Diabits, or need any assistance using or understanding the app, you’ve come to the right place. This FAQ answers the most common questions we receive from our community, and if you don’t see your inquiry here, you can always reach Diabits support via email or through our in-app messaging service, available at the bottom of your settings page.

 

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If we don’t currently support your device, let us know you’re interested in using Diabits.

Disclaimer: Diabits ("the app") is designed to demonstrate the potential value of estimating blood sugar in order to assist with diabetes management. The estimates of blood sugar in Diabits should only be considered in direct conjunction with the data from your continuous glucose monitor ("CGM"). Always refer to the measurement made by your CGM before making any corrections with food, insulin, or otherwise. Do not use Diabits to determine insulin dose, or to control an insulin pump or other sort of insulin delivery system. Diabits is not intended to replace any self-monitoring practices, or other treatment methods prescribed by your primary care provider. The data displayed in Diabits, including the blood sugar estimates, the measured value, or any other details about your blood sugar trends should not be taken as fact. Only your CGM itself may be considered a fully accurate source from which to view or receive data from your CGM. The estimates in Diabits are made by a machine learning algorithm and may or may not be representative of your actual blood sugar in the future. The machine learning model which powers Diabits takes between three and seven days to learn your personal physiology, and will become more accurate with continued use. Diabits, by default, sets the low boundary of your target range at 70 mg/dL or 3.9 mmol/L. The high boundary is set at 180 mg/dL or 10 mmol/L. You may change these values at any time, and should set your target range boundaries based on the recommendation of your primary care provider.